![]() Sometimes capture device makers will use similar hardware and windows can confuse it for another company's product and load their driver instead of the drivers from Pinnacle. look for other devices that sound like video capture devices you do not own. If the device is not listed in the Device Manager look for devices that have an "!" marked next to them, that have a name such as "unknown device", "other device" or devices you know you do not own, i.e. NOTE: You can also get to Device Manager by right clicking on My Computer, then clicking on the Hardware tab and then the Device Manager button. If it is, move on to Step C, otherwise continue with Step below. In your case, the Pinnacle device you installed must be listed similarly but with it's device name. The DVC 100 is listed below as an example.
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